FAQs
How do I know my correct size before ordering?
I highly recommend that you order a sizing kit in the shape you’d like to try. This way you will be able to get a precise fit for the nails you want to rock! Or alternatively you can measure from home using measuring tape.
You can refer to our “How to measure” page which will help guide you on which way works best for you!
How do I apply the nails?
You can either apply the nails with sticky adhesive tabs, which are provided in your prep kit when you order a set of our press ons. For longer wear you can use nail glue which is also provided when you order your set of nails!
Remember that prepping your nails (buffing, filing, carefully trimming cuticles) prior to adding the false nails is really important as it will help with the longevity of your press ons!
How long do they typically last?
When prepped correctly and using glue press on nails can last for as long as 3-4 weeks!
Do you accept custom sets?
Yes I am able to do custom sets. If you see a design you’d like and I am able to create it, you can contact me via email or Instagram, details on how to order custom sets is pinned on the Touch of Luxury Nails Instagram page!
Are the nails strong and long lasting?
Yes. I take pride in making sure the nails tips I use and the sets I create are of the best quality. The strength of the nails is an important factor to this, as I want to make sure you get long wear out of them.
What comes with my nails?
Don’t worry, we’ve got you covered!
In every set of nails, you will receive a prep kit which includes your essentials: a cuticle pusher, nail buffer, nail alcohol wipe and one nail glue and newly added, a sheet of sticky tabs alternative to glue!
Can you re use press on nails?
You definitely can! If you’re using sticky nail tabs then all you have to do is pop them off after soaking them in warm soapy water and remove the tab used. Store your nails back in the box they arrived in until you’re ready to wear them again!
If you have used glue it is best to soak your nails in warm soapy water before removing gently. To re use them, you can purchase an affordable portable nail drill from Amazon and remove excess hard glue and they’re ready to re use again!
Do you ship internationally?
At the moment we’re only shipping to UK residents and US residents, but we will be including more countries for international shipping very soon!
How long does shipping take?
The processing time can take between 3-5 days. This is the time it’ll take to make and package the nails. Please keep in mind that all sets are hand made by one person and depending on the volume of orders processing times need to be factored in before ordering.
The shipping time takes between 2-4 days with Royal Mail for UK residents, however they usually arrive within the 2 day period.
US shipping can take between 7-14 days.
Do your offer returns?
Due to the nature of our products being made to order, returns are not possible.
Cancellations within a 24hr notice of your purchase is an available option. This includes custom orders. However if you opt to cancel your order after 24 hrs I will not be able to refund you.
Please note that for any custom sets refunds are not available after 24 hrs.